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  • Future Changes to PHV Licensing in England

    Future Changes to PHV Licensing in England

    The UK Government is currently consulting on plans to change how taxis and private hire vehicles (PHVs) are licensed across England.

    At the moment, more than 250 local councils issue PHV and taxi licenses outside London. Under the proposal, these would be replaced by around 70 larger Local Transport Authorities (LTAs), each responsible for licensing drivers and vehicles across a wider area.

    London would not be affected in the same way, as Transport for London (TfL) already operates a single licensing system across the capital.

    The Government’s goal is to create more consistent standards across England, particularly for background checks, driver requirements, and enforcement. This could improve safety and reduce differences between licensing authorities.

    What is the current status?

    The changes have not been approved yet. The Government is currently gathering feedback through a consultation, and no final decision has been made.

    When could the changes happen?

    There is no confirmed start date. If approved, the changes would likely take several years to implement.

    How could this affect Wolverhampton PHV drivers working in London?

    Some drivers currently obtain licenses from councils such as Wolverhampton and then work in London. If the proposals go ahead, licensing standards across England could become more aligned, meaning drivers may have to meet requirements that are closer to TfL’s standards.

    For now, nothing changes. Existing licenses and licensing arrangements remain in place while the consultation continues.

     

  • TfL Topographical Assessment Updates (May 2026)

    TfL Topographical Assessment Updates (May 2026)

    New updates have rolled out in the TfL Topographical Assessment in May 2026 and you for sure would like to know about it.

    ????Updates about Topographical Assessment include:

    • 70 minutes long (earlier 90 minutes)
    • 24 questions (earlier 25 questions)
    • 3 route planning questions worth 66% (earlier 4 questions worth 75%)
    • On screen map (earlier AZ book)

    Note: The AZ book is no longer being. Instead you will be given an on screen map with a reference page (on paper) to help you understand the icons on the map.

    ????Stayed the same

    • You will still get 21 Multiple Choice Questions

    ????️A quick guide for the TfL Topographical Assessment

    This assessment evaluates your ability if you are able to read maps and plan routes via a computer based system. A basic mouse usage is necessary.

    ????Types of Questions in the test

    There are three types of questions:

    1: Route planning tasks: These check whether you can plan a route between two places using correct rules. Route planning is the most important part of the exam, because it is worth the majority of the marks.

    2: Compass and direction questions: These test basic direction skills (North, South, East, West) and how junctions and roads relate to each other.

    3: On-Screen Map question: These test require you to find information on the map by reading the map.

    ????️Here are the main sections of the test

    • Scenarios for planning routes (True/False questions)
    • Plan routes between locations
    • Map symbols understanding
    • Finding places of interest
    • Finding street
    • Recognize numbers of the road
    • Usage of directions and points of compass

    ????️Planning a route

    In this section, you will face three route planning questions:

    1. Short route planning
    2. Short route planning with road closure
    3. Long route planning

    ⚠️ Pay attention to:

    • Green marker: Starting point
    • Red Marker: Ending point
    • Choose the most direct route
    • Read the directions of the questions carefully as some roads might be restricted or closed.

    ❌You will be penalized if:

    • Your starting and ending points are wrong
    • Plan the route backwards
    • You fail to choose the most direct route
    • You use closed roads or prohibited turns

    ????Map Questions (Multiple Choice)

    Use the onscreen map to answer the questions. Remember that some questions can be answered with one answer while some questions will require two answers.

    Questions will be related to:

    • Map symbols
    • Places of interest
    • Street names
    • Road numbers
    • Compass directions

    You will get a map reference page that explains the symbols.

    ????Scoring

    • Route Planning: 66 Marks
    • Multiple Choice Questions: 34 marks
    • Total Marks: 100
    • Passing mark: At least 60%

    ????Important notes:

    • Two examiners will check the routes to ensure accuracy
    • You will not get detailed feedback or copies of the assessment
    • You can watch a preparation video at: tfl.gov.uk/topographical

    For more information visit:
    https://content.tfl.gov.uk/topographical-assessment-guidelines.pdf

     

     

  • Can you get an Uber/Taxi license with a conviction?

    Can you get an Uber/Taxi license with a conviction?

    Yes, you may be able to get a TfL PHV/Taxi license, depending on the types of convictions and how long ago. A thorough background check will be done when you apply for TFL Taxi or PHV license.

    Click on the dropdowns below to see how different convictions affect your eligibility, how long you have to wait, or if your application will be automatically refused.

    ????Refusal of the application

    The following convictions would result in the refusal of your application by TfL:

    Violent & Grave Offenses

    • Murder, manslaughter, or culpable homicide
    • Terrorism offenses
    • Any offense that involved loss of life
    • More than one conviction for any violent offense

    Sexual & Indecency Offenses

    • Rape or attempted rape, assault by penetration, or sexual assault and indecent assault
    • Any offenses involving children or vulnerable adults
    • Possession of indecent photographs or child pornography
    • Exploitation of prostitution
    • Any sex/indecency offense committed while working as a taxi/PHV driver
    • More than one conviction for any sex or indecency offense
    • Currently being on the Violent and Sex Offender Register, or subject to a sexual harm prevention/risk order

    Human Trafficking & Exploitation

    • Trafficking for prostitution, sexual exploitation, or general exploitation
    • Or any similar offences

    Serious Driving Offenses

    • Causing death or serious injury by dangerous or careless driving
    • Causing death while driving unlicensed, disqualified, uninsured, or under the influence drugs and drink
    • More than two convictions for drink/drug driving
    • Having 12 or more penalty points on your current DVLA license
    • Or any similar offences

    Repeat Offenses

    • More than one conviction for an offense of dishonesty in the last 10 years
    • More than one conviction or caution for illegally plying for hire (touting) in the last 5 years

    Other Circumstances

    Application for PHV driver’s license that is disqualified from driving under the totting up procedure after the receipt of their application will have their application refused.

    ⏳10 years wait before license is granted

    10 years wait from the time of your sentence or disqualification completion is required for the following, before your license is granted:

    Serious Violence & Hate Crimes

    • Aggravated burglary or Robbery
    • Grievous bodily harm (GBH) or wounding (with or without intent)
    • Kidnapping
    • Harassment or stalking involving fear of violence
    • Threats to kill
    • Riot, violent disorder, and affray
    • Racially or religiously aggravated assault, harassment, stalking, or disorderly behavior
    • Any other hate crime
    • Or any similar offences

    Arson & Criminal Damage

    • Arson (criminal damage by fire or with intent to endanger life)
    • Criminal damage exceeding £5,000 in value
    • Racially or religiously aggravated criminal damage
    • Or any similar offences

    Drugs

    • Any offense related to the supply, importing, or production of drugs

    Driving Offenses

    • A second conviction for drink or drug driving (10 years must pass after the driving disqualification ends)

    Court Orders

    • Breach of court orders (e.g., Criminal behavior orders, protective orders, foreign banning orders)

    ⏳7 years wait before license is granted

    7 years should have elapsed from the time of your sentence or disqualification completion for the following, before your license is granted:

    Dishonesty & Fraud

    • Burglary, theft, handling/receiving stolen goods, or taking a vehicle without consent
    • Forgery, counterfeiting, fraud, or deception
    • Making off without payment
    • Any similar offence

    Public Justice Offenses

    • Perverting the course of justice or perjury
    • Offenses concerning witnesses, jurors, or police (e.g., obstructing police, wasting police time)
    • Offenses concerning prisoners, offenders or the Coroner

    Weapons & Violence

    • Possession of a firearm with intent, or carrying a firearm in a public place
    • Possession of an offensive weapon or bladed article
    • Or any similar offence

    Sex Offenses & Immigration

    • Indecent exposure, outraging public decency, or soliciting (including kerb crawling)
    • Assisting illegal immigration
    • Or any similar offence

    Drugs, Drink & Discrimination

    • More than one conviction for possession of drugs
    • Any conviction involving or connected with discrimination
    • A first conviction for drink or drug driving (7 years must pass after the disqualification ends)

    Driving Offenses

    • More than one conviction for a major driving offense in the last 5 years

    ⏳5 Years wait before license is granted

    5 years (at least) at least should have elapsed from the time of your sentence or disqualification completion for the following, before your license is granted:

    Drugs

    • A single conviction related to the possession of drugs

    ⏳3 Years wait before license is granted

    3 years (at least) at least should have elapsed from the time of your sentence or disqualification completion for the following, before your license is granted:

    Assault & Harassment

    • Assault by beating, common assault, or assault occasioning actual bodily harm (ABH)
    • Assault on police or assault with intent to resist arrest
    • Harassment, stalking, or threatening/disorderly behavior
    • Any similar offences

    Property Damage

    • Criminal damage not exceeding £5,000
    • Threats to destroy or damage property
    • Any similar offences

    ⏳1 Year Wait before license is granted

    1 year (at least) should have elapsed from the time of your sentence or disqualification completion for the following (or from the end of your disqualification), before your license is granted:

    Major Driving Offenses (Single Offense)

    • Careless driving, failing to stop/report an accident, or any other single offense resulting in 6 or more penalty points
    • Using a hand-held mobile phone while driving
    • Aggravated vehicle taking or driving while disqualified
    • Dangerous driving or driving with no insurance
    • Drink and drugs offences
    • Failing to give identify of driver
    • Any other single offence that results in six or more penalty points

    Licensing Offenses

    • An isolated conviction or caution for illegally plying for hire (touting)

    ⏳6-12 months wait due to Totting up disqualification

    Totting Up Disqualifications (6 to 12 Months)

    • If you received a 6-month “totting up” ban (accumulating points), you must wait 6 months after the ban ends.
    • If your “totting up” ban was longer than 6 months due to previous disqualifications, you must wait 12 months after the ban ends.

    ????️How TfL Handles Different Cases

    Depending on the case, TfL will deal with the following differently as automatic ban or a strict waiting period is not applied to every situation.

    Minor Driving Offenses (Endorsable)

    • A single, minor driving offense won’t usually stop your application, but you will likely receive a warning from TfL about future conduct.

    Minor Traffic Offenses (Non-Endorsable)

    • Offenses that do not result in penalty points on your license (like waiting in a restricted street or simple obstruction) will generally not prevent your application from proceeding.

    Unlisted Offenses & Overall Character

    • If your conviction is not explicitly listed in the policy, TfL will review your DBS check and consider the broader picture. They will look at whether you have more than one offense, your history of rehabilitation, your age when the offense was committed, and the specific circumstances of the crime.

    ⚠️Important Note:

    The start of your waiting time is marked from the end of your sentence (it includes your probation), not from the time you were convicted. For offences related to driving, the waiting time usually starts when the ban on your driving ends.

    The safety of the public which includes vulnerability of passengers and unaccompanied passengers, is crucial for TfL, that is why TfL gives careful attention to any convictions, driving offenses and to other similar matters related to applicant.

    Public safety is top priority for TfL. Your background history and record will be checked even if you have completed the required waiting time for your conviction. TfL’s final decision regarding your application will be influenced by factors as rehabilitation, the elapsed time and your behavior since the offense.

    For more information visit:
    https://content.tfl.gov.uk/taxi-and-private-hire-driver-policy.pdf

  • Pedicab Driver Handbook – Latest Version Download

    Pedicab Driver Handbook – Latest Version Download

    This is the latest version of the handbook for pedicab drivers which can be used as a guide for SERU Exam preparation.


    Download Handbook

    This handbook is subject to changes and modifications based on the rules and regulations of TfL.

  • (Pedicab) SERU Assessment 2026 – Full Guide

    (Pedicab) SERU Assessment 2026 – Full Guide

    SERU stands for Safety, Equality & Regulatory Understanding. This TfL assessment verifies that you comprehend the regulations, safety obligations, and equality and safeguarding responsibilities required of TfL Pedicab drivers.

    Test length and structure

    • 60 minutes total time
    • 36 questions in total
    • Computer-based assessment
    • Open book (handbook provided at the test center)

    What is the SERU assessment?

    • It is an assessment administered in a computer for the pedicab drivers of London.
    • It is based on the official TfL pedicab Driver’s Handbook.
    • You will have the hand book to use during this assessment as it is an open book test.

    Who has to take it?

    • Any individual who wishes to work as pedicab driver in London, must pass the test to be licensed
    • All new pedicab licence applicants (you cannot get a pedicab license without passing SERU).

    When do you need to take it?

    • For new applicants: after you submit your pedicab application and before TfL can issue your license.
    • For existing drivers: you must pass before TfL renew your license.

    How to book for a SERU Assessment

    • All you need to book for a SERU assessment is to send an email to: pedicabdrivers@tph.tfl.gov.uk
    • Include these details in your email: your title, full name, home address, date of birth, and contact phone number.

    —————————————————————————————————-

    Question types

    • 22 Multiple Choice questions (MCQs)
    • 12 Fill-in-the-blank (dropdown format)
    • 2 Reading & Understanding (short passages with questions)

    Passing Score

    • 60% (at least 23 out of 36 correct answers)

    Attempts

    • New applicants: up to 3 attempts.
    • Existing drivers: unlimited attempts (as long as you attend).

    Costs

    • First attempt: £40
    • Resit: £30

    Quick FAQ

    • Can I skip and return to questions? Yes.
    • Do you get partial marks on fill-in-the-blanks? Yes, partial credit is awarded for partially correct answers.
    • Can I use pen and paper? No.

    You can download the latest pedicab driver handbook from here:
    https://serupractice.modishwebsolutions.com/pedicab-driver-handbook-latest-version-download/

  • New TfL Taxi Updated Fees for Assessments and License Applications

    New TfL Taxi Updated Fees for Assessments and License Applications

    ????This is an important update on fee increase for London Taxi Drivers-2026
    TfL has announced some recent changes in the fees for exams and license application that affect all Taxi drivers.

    ✨ New Fees on Assessments (Effective from March 9, 2026)

    Taxi Drivers now need to pay the following amounts for the following Assessments:

    Knowledge of London (written test):    £225 (Previously  £200)
    Knowledge of London (appearance):   £425 (Previously £400)
    SERU Assessment (first try):                  £40 (Previously £36)
    SERU Assessment (retake):                    £30 (Previously £16)

    ✨New Fees On License Applications (Effective from June 1, 2026)

    Driver License Application:          £138   (Previously £120)
    Driver License Grant:                    £205  (Previously £180)
    Vehicle License Application:        £70    (Previously £66)
    Vehicle License Grant:                  £50   (Previously  £44)

    ???? With the recent increase in prices for the Taxi assessments, it is wise to consider preparing for these assessments with whatever you got. Don’t worry, our SERU Mock Test Package is designed to give you almost the real exam like experience and would prepare you to take on the exam with full confidence. For more information click on the following link:

    https://serupractice.modishwebsolutions.com/courses/tfl-taxi-seru-mock-test-pack/?gad_source=1&gad_campaignid=21534675744&gbraid=0AAAAAo3kxJJPPAUBrwFgTf5dLHsnnSvbj&gclid=CjwKCAjw7vzOBhBxEiwAc7WNrycXf-0T20I308JN9VN-Ua9Nt1JLX6o3UVoBTqwJAVy8jMKilzeOBhoCgn4QAvD_BwE

    Please visit the official website below to find out more about previous notices, the status of your licencing and full official details.
    tfl.gov.uk/tph

  • New TfL PHV Updated Fees for Assessments and License Applications

    New TfL PHV Updated Fees for Assessments and License Applications

    ????This is an important update on fee increase for London PHV Drivers-2026
    TfL has announced some recent changes in the fees for exams and license application that affect all PHV drivers.

    ✨New Fees on Assessments (Effective from March 9, 2026)

    PHV Drivers now need to pay the following amounts for Topographical, Speaking and Listening and SERU Assessments:
    First Try:   £40 (Previously £36)
    Resit:        £30 (Previously £16)

    ✨New Fees On License Applications (Effective from June 1, 2026)

    Application for Driver License:      £138 (Previously £124)
    Grant for driver License:                 £205 (Previously £186)
    Application for Vehicle License:    £84 (No change)
    Grant for Vehicle License:              £56 (No change)

    ???? Now that the fees on applications and assessments have increased, it matters even more that you increase your chances of passing the assessments on your first attempt. We have the best price for the Full TfL PCO Package in the market. Save your time, money and efforts by considering the full PCO Package:

    https://serupractice.modishwebsolutions.com/courses/full-tfl-pco-package/

    Please visit the official website below to find out more about previous notices, the status of your licencing and full official details.
    tfl.gov.uk/tph

  • ???? How to apply for a TfL PHV Driver Licence (PCO) in 2026 – Full Guide

    ???? How to apply for a TfL PHV Driver Licence (PCO) in 2026 – Full Guide

    If you want to drive as a minicab or app-based driver in London (for example with Uber, Bolt, or any licensed operator), you must obtain your PHV driver licensed from Transport for London (TfL).

    This guide explains the application process for 2026:

    • What you need before you apply
    • What documents and codes TfL will ask for
    • What the assessments are
    • How long the process can take
    • What the costs are

    Important: Submitting an application does not guarantee a licence. TfL may request extra information during the process.


    ✅ Step 0: Check you meet the basic eligibility

    Before you start, make sure you meet TfL’s core requirements:

    • You are 21 or older.
    • You have held a full driving licence for at least 3 years.
    • You have the right to live and work in the UK.
    • You are considered medically fit (DVLA Group 2 standard).
    • You are considered of good character (Enhanced DBS checks).

    If any of your identity documents have different spellings or missing middle names, fix that first. TfL expects names to match across documents.


    ???? Step 1: Create a TfL online account and start the application

    Create your TfL TPH account here for making applications.


    ???? Step 2: Gather your documents

    Typical documents and proofs TfL may ask for include:

    • Passport or other accepted identity document
    • Driving licence
    • Proof of address (for example: bank statement, council tax bill, utility bill)
    • Right to work proof (if required)
    • Photograph that meets TfL’s guidance

    Overseas convictions checks / Certificate of Good Conduct (CoGC)

    If you have lived outside the UK for one or more continuous periods of 3 months or more in the last 10 years (including extended vacations), TfL may require:

    • A Living Abroad Details form (TPH/205), and
    • A Certificate of Good Conduct (CoGC) from every relevant country

    Official TfL guidance


    ????️ Step 3: Enhanced DBS check + DBS Update Service (very important)

    To be licensed, you must complete an Enhanced DBS check through TfL’s authorised provider.

    You must also sign up to the DBS Update Service.

    • TfL will not grant a licence unless you are registered.
    • Once licensed, you must keep the subscription active.

    For full instructions, see: How to apply for DBS check and DBS Update Service (TfL PHV Application)


    ???? Step 4: DVLA Group 2 medical (fit to drive)

    You must meet the DVLA Group 2 medical standard.

    In most cases, you will need a medical examination with a medical professional who can access your full medical history.

    You will need to have this form completed by a doctor.


    ???? Step 5: HMRC tax check / tax obligations (don’t leave this late)

    Tax rules depend on your situation.

    • First-time applicants (never held a PHV driver licence before): you won’t need to provide a tax check. You only need to confirm you understand your tax responsibilities.
    • If you currently hold, or previously held (within the last 12 months), a private hire driver licence with any licensing authority (not just TfL): you must complete a tax check and provide the tax check code.

    A tax check code is time-limited (expires after 120 days), so only generate it when you are ready to submit.

    For more information, see HMRC tax check guidance.


    ???? Step 6: Pay the TfL fees

    TfL publishes the fee table and warns that there is no fast-track service.

    A typical example total often comes out around £538 (excluding the medical cost), depending on which assessments apply and your medical fee.

    Service Cost
    Enhanced DBS check £52 (online) / £54 (paper)
    DBS Update Service £16 per year*
    Licence application fee £138
    Grant of licence fee £205
    Post Office® Check and Send £7.15
    Speaking and listening assessment (if applicable) £40
    Topographical assessment (if applicable) £40
    SERU assessment £40
    Medical Fee set by the examining doctor (your GP)
    Example total £538 (excluding cost of medical)

    *You must keep your DBS Update Service subscription active to be granted a licence.

    Note: You should also budget for the cost of training and study materials too.


    ???? Step 7: Wait for the invitation and then book your assessments

    After you submit your application, TfL will review it. If everything is in order, TfL will invite you to book your assessments. The initial review can take 2 weeks to 3 months to receive your invitation.

    In most cases, you will book the assessments through your TfL portal and they will be scheduled on the same day.


    ???? Step 8: Prepare for, and pass, the assessments

    TfL expects applicants to pass mandatory assessments before licensing.

    For most new applicants, these include:

    ???? Preparing for the assessments

    • Seek one-to-one training if you need further help

    ⏳ Step 9: Final review (the waiting period after you pass)

    After passing the assessments, TfL carries out final checks before issuing the licence.

    This final review is where many applicants feel “stuck” because the application is largely complete but TfL still needs to finish compliance checks.


    ????️ Typical timeline (realistic expectations)

    Timelines vary, but a common experience is:

    • Initial review and invitation to book assessments can take weeks to a few months.
    • Preparing for assessments takes 2 to 6 weeks
    • Results for assessments often come within a few weeks.
    • Final licence after passing can takes 6 months on average but can take longer, depending on TfL workload and whether any documents need clarification.

    Overall, many applicants should plan for a long process and avoid leaving renewals or career plans to the last minute.


    ⚠️ Common mistakes that delay PHV applications

    1. Documents don’t match (name order, spelling, missing middle names)
    2. Missing DBS Update Service registration
    3. Uploading unclear photos/scans
    4. Medical form issues (wrong doctor, missing sections, not stamped/dated)
    5. Waiting too long to prepare for assessments
    6. Generating an HMRC tax check code too early (it can expire)

    ???? Need help with the application?

    If you want support completing the TfL application correctly (documents, codes, DBS process, uploading, and submission), enquire about our PHV application service.


    ???? Important TfL contact details

    If you need to contact TfL about taxi & private hire licensing, these are commonly used contact options:


    ❓ Quick FAQs

    What is the total wait time from start to finish?

    12 to 18 months on average

    Is there a fast-track option?

    No. TfL warns that any third party selling a “fast-track” is fraudulent.

    Do I need to retake the assessments every year?

    No, once you pass your assessments you don’t need to retake them. Unless your license expires and you fail to apply for a renewal before the expiry date.


    ???? Next steps

    Before you get started, it is a good idea to understand what your expected earnings and costs might be.
    You can estimate your earnings and costs depending on the hours and type of work you plan to to do, using our calculator: London Uber Driver Earnings Calculator

  • TfL B1 Speaking & Listening Test (English Requirement) – 2026 Full Guide

    TfL B1 Speaking & Listening Test (English Requirement) – 2026 Full Guide

    The TfL B1 Speaking & Listening test (also known as the English Language test, or simply B1) is a basic English communication assessment required by TfL. It checks that PHV drivers can understand passengers, speak clearly, and respond appropriately in everyday travel situations.

    It is mandatory for all PHV applicants and TfL no longer accepts qualification-based exemptions (even if you have a degree or GCSE/college qualifications).

    This guide summarises the format, timings, and question types using a real-style practice paper, plus the key rules PHV applicants usually ask about.


    Test length and structure

    • Total time is usually 11–13 minutes.
    • The test is split into 4 parts.
    • You will speak with an examiner (the interlocutor).

    ???? Goal: Speak clearly, answer the question directly, and keep your answers long enough to show your English (but not so long that you lose track of the question).

    Part 1: Personal questions (about 1.5–2.5 minutes)

    This part is a short conversation about you.

    You can expect:

    • Identity checks and simple admin questions (for example, spelling your name)
    • Everyday questions about your life and preferences

    Example topic from the sample paper: sports and physical activities

    • Do you enjoy sports or physical activities? Why or why not?
    • What is your favourite way to stay active?
    • How often do you exercise or play sports?
    • Do you prefer indoor or outdoor activities?

    Part 2: Role-play situations (about 3 minutes)

    You will do short role-plays (usually two situations, sometimes three if time allows).

    What this tests:

    • Starting a conversation politely
    • Asking for help
    • Explaining a problem
    • Responding appropriately

    Examples from the sample paper:

    • Doctor check-up: the interlocutor starts and you respond naturally.
    • Clothing shop: you start by asking for help, then respond to questions.

    Part 3: Discussion (about 3 minutes)

    You will discuss a topic with the interlocutor. This is more like a structured conversation.

    Example topic from the sample paper: healthy living

    • What do you do to stay healthy?
    • Is it easy or difficult to live a healthy lifestyle? Why?
    • What changes would you like to make to improve your health?
    • Is it important to include physical activities in schools for young students? Why or why not?

    Part 4A: Listening, note-taking, and questions (about 3 minutes)

    The interlocutor reads a short text twice.

    You should:

    • Listen carefully
    • Take notes
    • Answer questions based on what you heard

    Example listening topic from the sample paper: drinking water

    Typical question styles:

    • A direct question about the main idea (Why is it important?)
    • A detail question (How many glasses each day?)
    • A benefits question (What are two benefits?)
    • A simple multiple-choice comprehension question (for example, the tone: serious, informative, casual)

    Part 4B: 1.5-minute talk + follow-up questions (about 2.5–3 minutes total)

    You will speak on your own for about 1.5 minutes.

    You get 30 seconds to prepare notes.

    Example speaking task from the sample paper:

    • Talk about: A healthy habit you have

    Then the interlocutor asks follow-up questions, such as:

    • How did you start this habit and why?
    • How has it helped you in daily life?
    • Would you recommend it to others? Why?
    • How long does it take to adopt a new habit?

    Simple tips to score well

    • Answer in full sentences. Avoid one-word replies.
    • Explain “why”. It immediately makes your answer stronger.
    • Use linking words like “because”, “for example”, “also”, “however”.
    • In Part 4A, write keywords only (not full sentences) so you can keep listening.
    • In Part 4B, keep a clear structure: start, explain, give an example, finish.

    Key FAQs (quick answers)

    • Where is the test held? At TfL assessment centres in West Kensington and Greenwich (the same locations used for SERU and Topographical assessments).
    • How much does it cost? Typically £36 for the first attempt, and £16 for a resit.
    • When do you need to pass? You must pass before SERU and before your PHV licence can be issued.
    • Can you work (Uber/Bolt) before passing? No. You cannot work until B1 is passed, SERU is passed, and your licence is issued.
    • What happens if you fail? You must rebook and resit. You cannot take SERU or receive your PHV licence until you pass.
    • When will TfL invite you to book? After your documents are approved, TfL invites you in the online portal.
    • Do you have to write anything? No, but you can make notes.
    • Can you skip questions and come back? No.
    • Do you get partial marks? Yes, you can get marks for partially correct spoken answers.
    • How is the test conducted? It is run at the TfL Assessment Centre, typically as a video call with an examiner.

    Want 1-to-1 help or a mock test?

    If you want to prepare faster or build confidence, you can contact us to book:

    • 1-to-1 Speaking & Listening lessons
    • A full mock test (real format and timings)

    Call: 020 3965 7202

    Website: www.serupractice.com

  • How to apply for DBS check and DBS Update Service (TfL PHV Application)

    How to apply for DBS check and DBS Update Service (TfL PHV Application)

    Enhanced DBS + DBS Update Service (TfL PHV) — quick steps

    1) Apply for the Enhanced DBS (TfL authorised provider)

    Use the TfL authorised provider registration link:

    Register on KnowYourPeople (KYP)

    Parameter Value
    Organization ID ORG-2333DWY8
    accessCode tphcrb

    2) Complete DBS application form

    • Complete the online application.
    • Your name must match across your documents and your TfL account.

    3) Verify your identity at the Post Office

    • Print the DBS Post Office verification summary.
    • Take the verification summary and your documents to the Post Office.
    • Complete verification at the Post Office.

    4) Get your DBS application reference

    Check your email for the DBS reference number (10-digit number often beginning with E0). You can use this when registering for the DBS Update Service. To subscribe using your application reference number, your application form must be received by DBS within 28 days.

    5) Join the DBS Update Service (required)

    Sign up here:

    • Cost: £16 per year.
    • You must keep the subscription active (do not let it lapse).

    Note: If you use the reference number to register, you do not have to wait for the DBS certificate to arrive, but you must use it within 28 days of your application.

    6) Receive your DBS certificate

    • Keep the physical certificate safe.

    If you forgot to register your Update Service, you can do it within 30 days of receiving your certificate, using your certificate number instead of your application reference number.

    This is the number located at the top right-hand side of your certificate (the “certificate number”). To subscribe using your certificate number, your certificate must have been issued within the last 30 days.

    7) Upload your DBS certificate photo/scan

    Upload your certificate online to your TfL PHV driver application

    8) Ongoing requirement after you subscribe

    TfL checks that you are registered to the DBS Update Service every 6 months. Ensure your subscription is active by paying your subscription fee annually.


    Can you use an existing DBS?

    Yes — an existing DBS from another PHV licence or application may be accepted if it meets all TfL requirements.

    Your DBS must:

    • Be an Enhanced DBS
    • Include checks against both the Adults’ and Children’s Barred Lists
    • Include:
      • Convictions, cautions, reprimands and warnings
      • Section 142 Education Act information
      • Any other relevant information disclosed at Chief Police Officer(s) discretion
    • Be for the position:
      “Other Workforce – Taxi/Private Hire driver”
    • Be issued within the last 4 months
    • Include all current and previous names, including aliases or shortened names
    • Be applied for through:
      • TfL’s authorised DBS provider, or
      • Another Taxi & Private Hire licensing authority

    If using an existing DBS, you should already be subscribed to the DBS Update Service, or register within 30 days of receiving the certificate.

    Common reasons applications get delayed

    1. Using the wrong DBS provider
    2. Incorrect or unclear ID uploads
    3. Names not matching across documents
    4. Not joining the DBS Update Service in time
    5. DBS Update Service subscription expiring